We know this is a difficult time for you and your family, and we hope we can make one part of the process a little bit easier for you.
These cards are from our Special Finish and Vintage Line; they are made of gorgeous linen card stock and feature an embossed panel with a Celtic Cross and personalization on the front and a message on the inside (shown in second photo). Choose between natural white and ivory card stock (both options shown in the photos).
*** CHOOSE YOUR DESIGN ***
• You may choose either our horizontal layout (photo one) or our vertical design (second photo). You will be prompted to make that selection in the drop-down menu when you check out.
*** CHOOSE CARD STOCK COLOR ***
• You may choose between natural white linen (photo one with horizontal layout) or ivory linen (photo two with vertical layout). Both come with matching envelopes. You will be prompted to make that selection when you check out.
*** FONT OPTIONS ***
• You may choose from any of the fonts we offer.
• When you check out, please specify in the "Note to Seller" which font you would like for the personalization and the inside text (font choices are shown in the photos).
• However, if you choose the horizontal card, the font for the birth date and date of passing will remain the same as it is on the sample card. That font will not match what you choose.
• If no font choice is made, we will use the font from the sample card (so if you choose the veritcal layout, I will match the font from that sample; if you choose the horizontal layout, I will choose the font from that sample).
*** INSIDE TEXT ***
• If you would like the inside message removed, please specify that in the "Note to Seller" when you check out. Otherwise, that message will be printed on the inside.
*** PERSONALIZATION ***
• When you check out, please be sure to leave the family/personalization. Failure to leave this information may result in a production delay.
*** OTHER DETAILS ***
• Matching envelopes are included. We can print your name and return address for an additional cost (upgrade available in drop-down menu at checkout)
• We use 80lb. cover stock (FSC certified paper) and non-petroleum based inks
• Sold in sets of 10, 20, 30 and 50. Additional quantities are available by changing the "AMOUNT" you select at checkout. For example, if you'd like 100 cards, select AMOUNT 2 and QUANTITY 50.
• These cards measure 5.5" by 4.25" when folded (standard A2 size)
• Cellophane sleeve packaging (included in price) or upgrade to a gift box for an extra cost
PLEASE NOTE: Because colors vary on computer monitors, what you see on your screen may differ slightly from your finished product.
5-7 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
While we do NOT automatically email proofs, we will email you a low-res proof upon your request. Please know that the faster you respond, the sooner you will get your order!
We ship via UPS and USPS. We strive to keep shipping costs as low as possible. If you order multiple items and we feel we can lower the shipping costs calculated by Etsy, we will send you a coupon credit toward a future purchase!
We will always do our best to help you track a package. However, we are NOT resposible for packages that are lost or delayed in transit via USPS, UPS, FedEx, or any other carrier. And we cannot guarantee arrival times. Our posted 'expected' delivery dates are just that ... EXPECTED. They are simply estimates based on what normally happens with items we ship and what the carriers post on their ends for the selected method of shipment. Unfortunately, items get delayed in transit, and there is nothing we can do about that as the seller. But if something doesn't get to you in a timely manner, please let us know.
Because computer monitors vary, the color on your finished product may differ slightly from what you see on your screen.
Our logo is printed on the back of the folding notecards and notepads. If you would like it removed, we can do that for a $5.00 charge. Please message us if you’d like that option.
In addition, if you would like to add your own logo to the backs of the cards, that is an additional $7.50.
All of our paper is FSC certified paper and it is all manufactured in wind-milled powered mills in the United States! Our cover stock ranges from 80lb. to 120lb. with varying colors and textures. Please see the individual products for specifics.
YES! If your order is a gift being shipped directly to the individual, please tell us in the "Notes to Seller," because we can write out a small gift card with the wording of your choice! We can do this for all products except canvases
All of our products are packed carefully to prevent shipping damage. Some are packed in cello bags and then shipped in a bubble-wrapped envelope and others are shipped in boxes before being packaged. It very much depends on your order. You often have the option to upgrade to a gift box! Sometimes gift boxes are even free!
If a product is damaged during shipment, it is the responsibility of the customer to file a claim with UPS or USPS. If you need help with this, please contact us. If UPS or USPS determined your order was improperly packed, we will take responsibility for that.
Because our items are all personalized, it does take a little time on our end, and it is very much based upon the product.
However, most items have a product time of 3 to 10 business days. Once they are shipped, most will arrive within 2-3 days.
If you need a product faster than 3 to 10 business days (each product is different and we have a more specific time frame listed on each item), please contact us and we will work hard to get it to you faster. (Expedited fees may apply).
Because our items are personalized, we generally do not accept returns or give refunds.
However, if the product was produced correctly, and you are not satisfied, please let us know. We will do our best to work with you.
In addition, if there is a mistake that we made, we will correct your order free of charge.
Jun 14, 2020
Despite the pandemic they arrived fairly quickly in less than 2 weeks. As soon as the cards arrived we were thrilled with them. We have gotten so many compliments from people on how beautiful they are with the celtic cross on the front. The quality of the paper is fabulous and the ivory paper with the green cross and writing is lovely. We will definitely be using Enchanted Envelope again and recommending them to our family and friends.
Jun 7, 2020
The cards are perfect and it was such a pleasure to work with them!! I made some adjustments and they couldn’t have been more accommodating. Highly recommend.
May 28, 2020
The quality and customer service from Mandy Housenick was amazing. I highly recommend supporting her shop!
May 14, 2020
The notes were well done with good quality paper. Mandy was very helpful and patient at a very difficult time.
May 6, 2020
These sympathy cards were beautiful. During this difficult I was happy to find exactly what I was looking for. The service was top notch.