We hope that our customer service and our beautiful sympathy acknowledgement cards will help make what we realized it a very difficult time just a little bit easier.
We'd be honored to make you and your family gorgeous, funeral thank you cards. You're welcome to change the wording on this card to your liking at no extra charge.
You can add return envelope address printing for a small fee, but the box is included.
To view our other sympathy acknowledge cards, please follow these links:
** INSIDE TEXT ***
-The inside verse will read: During a time of grieving, we discover how much our family and friends mean to us. Thank you for the love, sympathy and kindness you extended.
** PRODUCTS USED **
-We use archival ink on heavy, 80-pound card stock (FSC certified).
** AMOUNTS **
-Please select the amount you'd like in the drop-down menu on the right. They come in sets of 12, 24, 36 and 52. If you need more than 52, please select "QUANTITY 2" and "AMOUNT 52" and that will give you 104 cards.
** ENVELOPES **
-Please choose, in the drop-down menu, whether you want the white envelopes that are included in the price or if you would like to upgrade to Kraft envelopes. If you'd like to see a photo of our Kraft envelopes, please convo us and we will email you one.
-In addition, for a small fee, we can print your return address on either the white or Kraft envelopes. Please make that selection at checkout.
** SIZES **
-These note cards measure 5.5" by 4.25" folded and include inside printing. If you’d prefer to eliminate the message on the inside, please tell us that in the “Note to Seller” when you check out.
** PACKAGING **
- Boxed to protect your cards and envelopes; then carefully packed into a shipping box or padded envelope.
** RETURN POLICY **
-Because our items are personalized, we cannot accept returns. Please carefully check your order before submitting it. However, if it is our mistake, we will correct the order free of charge.
-Upon request, we will email you a low-resolution proof so you can double-check the spelling of the name and the color choice.
** WANT SOMETHING SPECIAL??**
-All you have to do is ask!! We will work with you.
NOTE: Computer monitors vary, so please understand that the colors on your finished product may differ slightly from what you see on your screen.SHIPPING: When choosing "EXPEDITED SHIPPING," please know that that option does NOT bump you to the head of the production line. It means you are choosing a faster method for your shipping time (most like Priority Mail). If you are interested in a "RUSH CHARGE," and being bumped to the front of the production line, please message us about our rush charges and turn-around times. Thank you.
5-7 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
While we do NOT automatically email proofs, we will email you a low-res proof upon your request. Please know that the faster you respond, the sooner you will get your order!
We ship via UPS and USPS. We strive to keep shipping costs as low as possible. If you order multiple items and we feel we can lower the shipping costs calculated by Etsy, we will send you a coupon credit toward a future purchase!
We will always do our best to help you track a package. However, we are NOT resposible for packages that are lost or delayed in transit via USPS, UPS, FedEx, or any other carrier. And we cannot guarantee arrival times. Our posted 'expected' delivery dates are just that ... EXPECTED. They are simply estimates based on what normally happens with items we ship and what the carriers post on their ends for the selected method of shipment. Unfortunately, items get delayed in transit, and there is nothing we can do about that as the seller. But if something doesn't get to you in a timely manner, please let us know.
Because computer monitors vary, the color on your finished product may differ slightly from what you see on your screen.
Our logo is printed on the back of the folding notecards and notepads. If you would like it removed, we can do that for a $5.00 charge. Please message us if you’d like that option.
In addition, if you would like to add your own logo to the backs of the cards, that is an additional $7.50.
All of our paper is FSC certified paper and it is all manufactured in wind-milled powered mills in the United States! Our cover stock ranges from 80lb. to 120lb. with varying colors and textures. Please see the individual products for specifics.
YES! If your order is a gift being shipped directly to the individual, please tell us in the "Notes to Seller," because we can write out a small gift card with the wording of your choice! We can do this for all products except canvases
All of our products are packed carefully to prevent shipping damage. Some are packed in cello bags and then shipped in a bubble-wrapped envelope and others are shipped in boxes before being packaged. It very much depends on your order. You often have the option to upgrade to a gift box! Sometimes gift boxes are even free!
If a product is damaged during shipment, it is the responsibility of the customer to file a claim with UPS or USPS. If you need help with this, please contact us. If UPS or USPS determined your order was improperly packed, we will take responsibility for that.
Because our items are all personalized, it does take a little time on our end, and it is very much based upon the product.
However, most items have a product time of 3 to 10 business days. Once they are shipped, most will arrive within 2-3 days.
If you need a product faster than 3 to 10 business days (each product is different and we have a more specific time frame listed on each item), please contact us and we will work hard to get it to you faster. (Expedited fees may apply).
Because our items are personalized, we generally do not accept returns or give refunds.
However, if the product was produced correctly, and you are not satisfied, please let us know. We will do our best to work with you.
In addition, if there is a mistake that we made, we will correct your order free of charge.
Dec 6, 2020
Beautiful cards! Maybe it was my fault but I wish I received them sooner since I needed them as a thank you for condolences. I would definitely purchase from the seller,again, and next time message the seller first.