Nothing can prepare you for this difficult and sad time you're going through. But we know how important it is for you to find just the right way to thank those loved ones who reached out to you and provided support and kindness.
Our personalized sympathy acknowledgement cards will make writing those thank you notes a little simpler. You're welcome to change the wording on this card to your liking at no extra charge. If you'd like to add text to the inside of the cards, please send us a message for pricing.
You can add on a gift box and return envelope address printing for a small fee.
To view our some of other sympathy acknowledge cards, please follow these links:
** PERSONALIZATION **
-Please make sure to provide the name in the "Personalization Box" when you checkout.
** PRODUCTS USED **
-We use archival ink on heavy, 80-pound card stock (FSC certified).
** AMOUNTS **
-Please select the amount you'd like in the drop-down menu on the right. They come in sets of 12, 24, 36 and 52. If you need more than 52, please select 52 as your "AMOUNT" in the drop-down menu and then "QUANTITY" 2 in the other drop-down menu, which will give you 104.
** ENVELOPES **
-Please choose, in the drop-down menu, whether you want the white envelopes that are included in the price or if you would like to upgrade to Kraft envelopes. If you'd like to see a photo of our Kraft envelopes, please convo us and we will email you one.
-In addition, for a small fee, we can print your return address on either the white or Kraft envelopes. Please follow this link to make that purchase. https://www.etsy.com/your/shops/TheEnchantedEnvelope/tools/listings/stats:true/288794433
** SIZES **
-These note cards measure 5.5" by 4.25" when folded and are blank inside so you can write the perfect message. However, you can add printing on the inside for a small fee. Please message us for pricing.
** PACKAGING **
-These note cards come in a cellophane sleeve with a chipboard backing to prevent damage. However, you may upgrade your purchase and have us place them in a gift box. Please select that in the drop-down menu.
** RETURN POLICY **
-Because our items are personalized, we cannot accept returns. Please carefully check your order before submitting it. However, if it is our mistake, we will correct the order free of charge.
-Upon request, we will email you a low-resolution proof so you can double-check the spelling of the name.
** WANT SOMETHING SPECIAL??**
-All you have to do is ask!! We will work with you.
NOTE: Computer monitors vary, so please understand that the colors on your finished product may differ slightly from what you see on your screen.SHIPPING: When choosing "EXPEDITED SHIPPING," please know that that option does NOT bump you to the head of the production line. It means you are choosing a faster method for your shipping time (most like Priority Mail). If you are interested in a "RUSH CHARGE," and being bumped to the front of the production line, please message us about our rush charges and turn-around times. Thank you.
3-5 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
While we do NOT automatically email proofs, we will email you a low-res proof upon your request. Please know that the faster you respond, the sooner you will get your order!
We ship via UPS and USPS. We strive to keep shipping costs as low as possible. If you order multiple items and we feel we can lower the shipping costs calculated by Etsy, we will send you a coupon credit toward a future purchase!
We will always do our best to help you track a package. However, we are NOT resposible for packages that are lost or delayed in transit via USPS, UPS, FedEx, or any other carrier. And we cannot guarantee arrival times. Our posted 'expected' delivery dates are just that ... EXPECTED. They are simply estimates based on what normally happens with items we ship and what the carriers post on their ends for the selected method of shipment. Unfortunately, items get delayed in transit, and there is nothing we can do about that as the seller. But if something doesn't get to you in a timely manner, please let us know.
Because computer monitors vary, the color on your finished product may differ slightly from what you see on your screen.
Our logo is printed on the back of the folding notecards and notepads. If you would like it removed, we can do that for a $5.00 charge. Please message us if you’d like that option.
In addition, if you would like to add your own logo to the backs of the cards, that is an additional $7.50.
All of our paper is FSC certified paper and it is all manufactured in wind-milled powered mills in the United States! Our cover stock ranges from 80lb. to 120lb. with varying colors and textures. Please see the individual products for specifics.
YES! If your order is a gift being shipped directly to the individual, please tell us in the "Notes to Seller," because we can write out a small gift card with the wording of your choice! We can do this for all products except canvases
All of our products are packed carefully to prevent shipping damage. Some are packed in cello bags and then shipped in a bubble-wrapped envelope and others are shipped in boxes before being packaged. It very much depends on your order. You often have the option to upgrade to a gift box! Sometimes gift boxes are even free!
If a product is damaged during shipment, it is the responsibility of the customer to file a claim with UPS or USPS. If you need help with this, please contact us. If UPS or USPS determined your order was improperly packed, we will take responsibility for that.
Because our items are all personalized, it does take a little time on our end, and it is very much based upon the product.
However, most items have a product time of 3 to 10 business days. Once they are shipped, most will arrive within 2-3 days.
If you need a product faster than 3 to 10 business days (each product is different and we have a more specific time frame listed on each item), please contact us and we will work hard to get it to you faster. (Expedited fees may apply).
Because our items are personalized, we generally do not accept returns or give refunds.
However, if the product was produced correctly, and you are not satisfied, please let us know. We will do our best to work with you.
In addition, if there is a mistake that we made, we will correct your order free of charge.
Jun 21, 2019
The cards were beautiful, and on good quality card stock.
Jun 9, 2019
I very rarely leave reviews, but Mandy (Etsy shop owner) really went above and beyond in making sure I loved the cards. They came very quick with the additional rush order add-on service (which I highly recommend if you really need quick help/delivery). The cards were beautiful and perfect. My family loves them and I know my sweet late little sister would have loved the care and attention that went into making these cards. Mandy, thank you so much helping us during this trying time. It’s more than a product, it was part of our healing process and we cannot thank you enough for making these cards and the order process perfect. Thank you!
May 8, 2019
They are very beautiful and great quality. This shop has by far the best customer service. I had a few questions and she responded very quickly. Love this shop!!
Feb 28, 2019
Nov 28, 2018
Perfect - exactly what I was looking for and great quality!